Services

Interim Management

Experienced interim IT managers are available to provide support and guidance during levels of high activity e.g. during a reorganisation or large system implementation. We can also provide key person cover during employee absence e.g. through lengthy illness.

Requirements Analysis

Sometimes the source of a business problem is not entirely obvious. Our business analysts are available to assist clarify and define your business requirements. We can also identify how the system will interact with your business processes and help define project success factors.

Software Development

There are numerous software products on the market. These cover a vast array of business areas and requirements. Although we will always try to source an established product that meets your requirements sometimes the product you need isn't available. At Whitserv we can develop software systems tailor made to your requirements.

Documentation

Functional specifications, test plans, process maps and procedures are examples of some of the documentation produced by Whitserv.

Implementation Services

Some IT companies believe that systems implementation is complete when the hardware is installed and the software is functionally working. At Whitserv we believe that the system is not fully implemented until the user community within the organisation is making full use of the system. We can assist with communication strategies, key stakeholder analysis, training programmes and the definition of key success factors. Measurement of these success factors helps you to quantify the return on your investment.

Support

Helpdesk and support services are available to minimise business disruption and help maximise the value in your IT investment. These services are available out with normal business hours if required.